Refund Policy
Last updated 2 October 2026
14-day refund
If you're not happy with a plan, you can ask for a full refund within 14 days of your first payment for it, even if you've already used it. Refunds go back to the card or UPI account you paid with and usually arrive within 5 to 10 business days. When a plan is refunded, it ends straight away.
After 14 days
You can cancel at any time from your account. You keep access until the end of the month or year you've paid for, and you won't be charged again. We don't refund part-used periods, except where the law requires it or where we stop offering the service.
How to ask
Reply to your receipt or contact us from the email address on your account. Purchases are sold through Link (Stripe), the merchant of record, so you can also contact Link support about a payment.
This policy doesn't affect your statutory rights as a consumer.
Questions: hacknetai@gmail.com